Frequently Asked Questions
How can I purchase wholesale crystals from Rowell Rocks?
You can purchase our wholesale crystals through multiple channels:
- Our wholesale website (you're here now!)
- At our Bradford, West Yorkshire showroom (book appointments here)
- Live Sales on our dedicated wholesale Instagram page
- Video calls with our friendly Sales Team
- Can't come to us? Our Crystal Van Visits cover anywhere in the UK
How long does shipping take for wholesale crystal orders?
We process most wholesale orders the same day, with delivery usually within 1-2 working days within the UK. For international orders, we use reliable carriers like UPS and DHL.
Do you offer international shipping for wholesale crystals?
Yes, we ship our premium crystals worldwide! Here's how our international shipping works:
- Select 'Invoice Gateway' at checkout
- We'll provide a precise shipping quote to your destination
- Shipping is charged at cost price
- We use trusted carriers UPS and DHL
- Real-time tracking updates available via email
Our dedicated team ensures your crystal shipment arrives safely, with full communication throughout the process. For specific shipping quotes or questions, contact us at info@rowellrocks.co.uk or call +44 1274 265880.
How do you ensure crystal quality and ethical sourcing?
As a family-run business with over 35 years of experience in the UK crystal wholesale market, we source our crystals from trusted suppliers, particularly specializing in Brazilian stocks through direct mine and warehouse visits. We prioritize fair pricing at every point in our chain of supply.
What types of crystals do you stock?
We maintain an inventory of thousands of crystal products across more than 90 different stone types. Our specialties include amethyst and Brazilian crystals, along with popular bestsellers like tumblestones, crystal jewellery, and rough druzes.
Who is Rowell Rocks?
Rowell Rocks is a leading UK crystal wholesaler, established by Marilyn Rowell in the late 1980s. We're a family-run business known for honesty, trust, and exceptional customer service with a Northern touch. Read more about our story here.
Where are you located?
Our showroom is located at Unit 10C, Albion Mills, Albion Rd, Greengates BD10 9TQ, Bradford, United Kingdom. Visits are available by appointment, book here.
How can I contact Rowell Rocks?
You can reach us through:
- Phone: 01274 265880
- Email: info@rowellrocks.co.uk
- Visit: Unit 10C, Albion Mills, Albion Rd, Greengates BD10 9TQ, Bradford